Yes, our accessories are crafted with high-quality materials that are gentle on the skin and suitable for sensitive wearers. We prioritize comfort and safety by using materials that minimize the risk of irritation or allergic reactions. Additionally, our products undergo strict quality control to ensure they meet the highest standards. If you have specific concerns about allergies or sensitivities, feel free to reach out to our customer support team—we're happy to help you find the perfect piece for your needs.

You can reach our customer support team by calling us at +91-9118870119 during our business hours, which are Monday to Friday, 11:00 AM to 6:00 PM. Alternatively, you can email us at lushyjewel@gmail.com. We're always available to assist you with any inquiries or concerns you may have.

Return Policy

• Eligibility: Unused items in original packaging, returned within 48 hours.
• Initiating Return: Email lushyjewel@gmail.com with order number and reason.
• Return Shipping Costs: Customer covers cost. Original shipping non-refundable.
• Refunds: COD payments refunded to website wallet; online payments refunded to original source within 5-7 days after inspection.

Exchange Policy

• Eligibility: Defective, damaged, or incorrect items.
• Initiating Exchange: Email lushyjewel@gmail.com with order number, issue details, and desired exchange item.
• Exchange Process: Return instructions provided; replacement shipped upon inspection.

Non-Returnable Items

• Customized/personalized items, earrings, sale items, products under ₹99.

Important Notes

• Customer covers return shipping costs.
• No refunds/exchanges after 48 hours of delivery.
• Delivery charges are non-refundable.

For more details on our Return / Exchange Policies, please click here.

Yes, we offer free shipping on all orders when you use our special coupon code at checkout. Explore our collection of premium earrings today and enjoy free delivery on your favorite accessories!